1. Introduction
Indy Auto Works LLC (“we,” “our,” “us”) respects your privacy and is committed to protecting any personal information provided to us through our website, phone, or in person at our shop. This Privacy Policy explains how we collect, use, and safeguard your information, and clarifies the limits of our liability. By using our services, you agree to this policy.
2. Information We Collect
We may collect the following information from customers and website visitors:
- Personal Information: Name, phone number, email address, billing information.
- Vehicle Information: Vehicle make, model, VIN, and service history.
- Website Information: IP address, browser type, and activity on our site.
- Payment Information: Collected securely through third-party processors.
We do not sell or trade your personal information.
3. How We Use Your Information
Your information is used strictly for:
- Scheduling and completing auto repair services.
- Communicating with you about appointments, invoices, or updates.
- Internal record keeping and legal compliance.
- Improving our services and customer experience.
4. Liability Disclaimer
- Indy Auto Works LLC is not responsible for any damages, losses, or claims arising from the use of this website, our services, or third-party links.
- All services are provided “as is” and at the vehicle owner’s risk.
- While we take precautions, we do not guarantee that our website, systems, or communications are free of errors, downtime, or cyber threats.
- Indy Auto Works LLC shall not be held liable for indirect, incidental, or consequential damages.
5. Third-Party Services
We may use trusted third-party vendors for payment processing, analytics, or website hosting. These vendors have their own privacy policies, and we are not responsible for their practices.
6. Data Security
We implement reasonable safeguards to protect your information; however, no method of storage or transmission is 100% secure. By using our services, you acknowledge this risk and release Indy Auto Works LLC from liability in the event of data breaches beyond our control.
7. Customer Responsibilities
- Customers are responsible for ensuring all personal and vehicle information provided is accurate.
- We are not liable for delays or damages caused by false, incomplete, or misleading information.
- It is the customer’s responsibility to review and understand this Privacy Policy before engaging with our services.
8. Children’s Privacy
Our services are intended for adults. We do not knowingly collect information from individuals under 18 years of age.
9. Changes to This Policy
We reserve the right to update this Privacy Policy at any time without prior notice. Updates will be effective immediately upon posting to our website.
10. Contact Us
If you have questions regarding this Privacy Policy, please contact us at:
Indy Auto Works LLC
90 Christy Park Dr, Indiana, PA 15701
Phone: 724-249-6632